Privacy Policy
Last updated: September 21, 2026
1. Information we collect
- Account information, including your email address and security records
- Purchase and entitlement records; payment details are processed by Stripe
- Email preferences and support messages
- IP address, browser, device, security, and basic analytics information
2. How we use information
- Authenticate your account and provide purchased guide access
- Process payments, reconcile purchases, and respond to support requests
- Send transactional messages and communications you choose to receive
- Protect the service from fraud, abuse, and security threats
- Understand and improve website reliability and usability
3. Service providers
We use trusted providers including Stripe for payments, Supabase for application data, Vercel for hosting, Railway for supporting infrastructure, and Resend for email delivery. Each provider processes information according to its role and applicable terms.
4. Retention
We retain account and service information for as long as needed to provide the service. Payment and tax records may be retained for up to seven years or longer when required by law. Security and diagnostic records are retained for limited operational periods.
5. Your choices and rights
Your account settings let you update email preferences, export account data, and request account deletion. Deletion anonymizes eligible data, while records required for financial, legal, fraud-prevention, or dispute purposes may be retained. You may also contact support@clearblueprints.com to request access, correction, deletion, or other rights available in your location.
6. Cookies
We use essential cookies for authentication and security. Optional analytics may use additional storage subject to available consent controls and browser settings.
7. Contact
For privacy questions or requests, email support@clearblueprints.com. We aim to respond within 30 days.